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Connect Skio

Skio is a modern, Shopify-native subscriptions app. Connecting it lets DisputeDash prove a customer’s subscription history and cancellation status on recurring-billing disputes.

Skio connects with an API key.

What you’ll need

Section titled “What you’ll need”
  • A Skio account for the store this brand sells on.
  • Access to the Skio dashboard to generate an API key.

Get your API key

Section titled “Get your API key”
  1. In the Skio dashboard, go to API & Integrations → API.
  2. Name a new key and click Generate API key.
  3. Copy the key immediately — Skio shows it only once.

Connect

Section titled “Connect”
  1. In DisputeDash: Brands → (your brand) → Connections → Subscription platforms → Add.
  2. Choose Skio, paste the API key, and click Connect.
  3. Use the Test button to confirm the connection.

What DisputeDash reads

Section titled “What DisputeDash reads”

The customer (matched by email), their subscriptions (status, start date, cancellation date, next billing date, recurring items), and their orders (the rebill timeline, matched to the disputed Shopify order). All read-only.