Usage & overages
Each paid plan includes a monthly allowance of disputes. This page explains how they’re counted, what happens as you approach the limit, and how overages work.
How disputes are counted
Section titled “How disputes are counted”Every incoming dispute counts toward your monthly usage as it arrives. Your usage is shown as a bar in Settings → Billing — disputes used versus your plan’s limit — with a live status (“on track,” “approaching limit,” “near limit”).
Warnings as you approach the limit
Section titled “Warnings as you approach the limit”- At 80% — DisputeDash sends a usage warning (in-app notification and email to admins) so there are no surprises.
- At 100% — you’re notified again that you’ve reached the limit.
See Notifications for how these are delivered and controlled.
What happens at 100%
Section titled “What happens at 100%”It depends on whether overages are enabled for your account:
- Overages off — new disputes beyond your limit are not fought until the next billing period (or until you upgrade). They still appear in your analytics; they just don’t run the evidence pipeline.
- Overages on — DisputeDash keeps fighting disputes past your limit and bills each additional dispute at your plan’s overage rate (for example, $2.50 on Starter). Overages are metered and appear on your next invoice.
Your billing period and reset
Section titled “Your billing period and reset”Your usage resets to zero at the start of each billing period, when your subscription renews. Upgrading mid-cycle does not reset your usage — you keep the same period, just with a higher limit.