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Connect Chargebee

Chargebee is a standalone recurring-billing platform. Connecting it lets DisputeDash prove a customer’s subscription history and cancellation status on recurring-billing disputes.

Chargebee connects with your site name and an API key.

What you’ll need

Section titled “What you’ll need”
  • Your Chargebee site — the acme in acme.chargebee.com.
  • A Chargebee API key (a read-only key is sufficient).

Get your API key

Section titled “Get your API key”
  1. In Chargebee, go to Settings → Configure Chargebee → API Keys.
  2. Create a Read-Only key (or use an existing one).
  3. Copy the key. Note that test-site and live-site keys are different.

Connect

Section titled “Connect”
  1. In DisputeDash: Brands → (your brand) → Connections → Subscription platforms → Add.
  2. Choose Chargebee, enter your site and API key, and click Connect.
  3. Use the Test button to confirm the connection.

What DisputeDash reads

Section titled “What DisputeDash reads”

The customer (matched by email), their subscriptions (status, start date, cancellation date + reason, next billing date, subscription items), and their invoices (the billing timeline: date, amount, status). All read-only.